The Joint Commission releases a tool to improve patient hand-offs

The Joint Commission Center for Transforming Healthcare is releasing a new Hand-off Communications Targeted Solutions Tool to assist health care organizations with the process of passing necessary and critical information about a patient from one caregiver to the next, or from one team of caregivers to another, to prevent miscommunication-related errors, according to a press release. 

According to the release, an estimated 80 percent of serious medical errors involve miscommunication between caregivers when patients are transferred or handed-off.  The tool is an application that guides health care organizations through a step-by-step process to accurately measure their organization’s actual performance in patient hand offs, identify their barriers to excellent performance, and direct them to proven solutions that are customized to address their particular barriers. 

Additional information on the tool including instructions on how to download the tool, can be found at

(Sources: AHA News Now,, June 27, 2012; The Joint Commission Center for Transforming Health Care,, June 27, 2012)