Satisfaction with U.S. health care tied to income

Satisfaction with the U.S. health care system may be tied to income, according to a poll by the Robert Wood Johnson Foundation, conducted by the Harvard School of Public Health. 

Key findings from the survey:

  • 65% of respondents rated their individual health care as an A or a B.
  • 33% percent of respondents rated the U.S. health care system as a whole as an A or a B.
  • 45% of people earning less than $50,000 rate their own care as a C, D or F, compared to only 21% of those who earned more.
  • When making selecting hospital, 57% of respondents said they would base their decision on the experiences of family or friends, while only 28% would use quality ratings to select a hospital.
  • A quarter of respondents felt that African Americans and Latinos receive worse quality health care than whites.

 (Sources: The Advisory Board Daily Briefing,, April 14, 2011; Robert Wood Johnson Foundation/Harvard School of Public Health Survey,, April, 2011)