The Agency for Healthcare Research and Quality has released its 2011 Hospital Survey on Patient Safety Culture, which found that hospitals show strength in teamwork and managerial expectations, but have room for improvement in areas including nonpunitive responses to error.
The report results are based on the responses of staff from 1,032 hospitals, and examines 12 areas in patient safety, including: communication openness; handoffs and transitions; management support for patient safety; organizational learning/continuous improvement; staffing; supervisor/manager expectations; and teamwork.
Several areas of strength were noted, including:
- Teamwork Within Units
- Supervisor/Manager Expectations & Actions Promoting Patient Safety
Three areas showed potential for improvement:
- Nonpunitive Response to Error
- Handoffs and Transitions
- Number of Events Reported